My little sister and I started unicycling just a few months ago. We both purchased Tokers. I have a 20" DX and she has a 24" LX. As we have slowly been developing our skills we decided we both needed another unicycle. She needed a 20" and I a 24". We can’t really swap our unicycles because of the major difference in our heights. I’m so sort that her seatpost would need to be cut in order for me to ride her 24".
We decided to order from unicycle.com. I ordered the red Nimbus II 24" and she the blue Nimbus II 20". In the pictures the unicycles were pictured with unicycle.com stickers on them. No big deal. Our torkers came COVERED in Torker stickers that were easily removed by peeling them off. They left no residue.
As expected my unicycles arived with unicycle.com stickers on both the left and right forks. Upon peeling off the unicycle.com stickers I realized that the stickers also took off some of my chrome and what didn’t ruin the chrome left such a thick residue that even goo gone wouldn’t remove it. I wound up having to scrub it off which left my fork with a nice satin finish where the sticker had been. Which pissed me off.
Why would unicycle.com put such a strong adhesive sticker on their unicycles?
Also in the pictures of the unicycles, the saddles were just the simple Chris Holm style. Which to me implied that’s what I was getting. Yes, they were the Chris Holm style, but embroidered across the back in rainbow colored letters was, yes, you guessed it… UNICYCLE.COM and to make matters worse my sisters seat said UNICYCLE.CO M. The M wasn’t even attatched to the .com where it should have been. It was just off floating on it’s own little plane of existense. The description of the unicycle did not say they were unicycle.com brand saddles.
I don’t know if I would have purchased a unicycle from unicycle.com if I had known about all of their self promotion tactics. If I was happy with my purchase (ie stickers that didn’t damage my unicycle, un-embroidered saddle) I would gladly tell everyone I know to buy their unicycles from them. Now however I am not.
Unicycle.com should really put the stickers in the box with the unicycles so you have the option of putting them on if you’d like. They should also include in their descriptions that the unicycle saddles are embroidered with their logo. This was a bad business decision on their part and they have no lost me, my sister and maybe even some people at my club as customers.
I might be one of those weird people who care what my unicycle looks like, but I’d rather have the option of customizing the way my unicycle looks instead of having someone else do it for me. And if those options aren’t available it should be included in the description of the product.
Fortunately I am very artistic and fixed the destroyed chrome with some very well placed shiney star stickers. I also colored in the rainbow colored letters on the saddle with a black marker. This is all I could have done short of having to buy all new parts for my already new unicycle.
What do you think?