Hi everyone. I’ve been viewing this site for a while now, but this is my first official post on the forum.
Sorry it is long, but well worth the read. Frustrating, but funny true dilemma. The last thread I found even relatively similar was back in 2006, but this situation is unique in itself & I just wanted to explain what happened.
Car broke down, so I pretty much unicycle everywhere. I was getting rides to work, but just recently started riding my 24” Muni to the bus stop & then to work from where I get dropped off. Had not encountered any problems until this morning getting on the 2nd bus.
Here is what happened: When the bus pulled up & the doors opened, there was a guy standing up looking like he was going to get off. Noticed he wasn’t getting off & I started to make my way towards the bus steps. The driver says “You can’t bring that on here!” I told him I wasn’t anywhere near where I lived & I’ve had no problems with any of the other drivers who had all been letting me bring it on the bus. He tells me he doesn’t care & that I can call the police?? He then said “You can’t bring it on, because it doesn’t have two wheels?” Like Bill Engvall, I wanted to scream “Here’s your Sign!”
He then closed the doors & drove off. I was left standing at the bus stop in an unfamiliar area & to make matters worse, there were no schedules posted so I didn’t even know if or when another bus was coming. I was in a rush to work last night & had also left my cell phone at home. Lucky Me =) I tried to flag down a passing police officer, but I guess he thought I just wanted to say “Hi,” because he just waved back & kept on going. After approx. 30-45min, I noticed another bus coming in the opposite direction towards an adjacent bus stop. I went over there & had NO PROBLEM getting on that bus or the next one that took me near where I live. Go Figure!!!
I unicycled home & called the Comment/Complaints line for the Local Transit. This is where it really gets interesting. There was a long pause when I asked what the policy was for bringing a unicycle on the bus. First, she says “Is that the one with THREE WHEELS???” Obviously, if she didn’t even know what a unicycle was – this spells out loud & clear to me “No Policy” in place. I explained to her it only has one wheel & I place it front of me when I’m riding the bus. She said “so it’s small,” I replied not like the size of a bicycle. She then talks to her Supervisor who she stated said “Absolutely Not,” and proceeded to add if any drivers had let me do this in the past they could have been fired?? What for great customer service, unlike the jerk who wouldn’t let me on the bus with it & left me stranded? I then asked her what was the discrimination with bringing a unicycle on the bus, but allowing bicycles? She placed me back on hold. Using the word “discrimination” obviously made her and her Supervisor rethink their previous remarks. She comes back on the line & tells me she spoke to the Risk Management Dept who says it is “ok,” as long as it is not bothering any other passengers or in the isle of the bus. She also tells me Risk Mgt said I can’t debate if a driver won’t let me on with it or approaches me & tells me to get off the bus??? She says it is the driver’s discretion?
Needless to say maybe they’ll have to reconsider making a policy regarding unicycles because of me calling=) What company has employees use their discretion in regards to polices anyways -Oh I know - one that doesn’t have any in place =)
Please feel free to comment, or add any suggestions that might help me for future references & thanks for letting me vent.