Alright guys, I need your opinions, today my new freestyle uni came in from UDC and there are a few things im unsure about with it. On the back of the frame the welding or chroming seems to be really messy, the seat tube seems to be a bit crooked and the tire clearance is much different than in the UDC picture and is nearing excessive. The seat also seems to be tearing a bit on the bottom. I think I can deal with the seat but im not really pleased with the frame, at all, should I contact UDC and see if it can be replaced with a Nimbus II frame? Ive included two pictures of the problems.
Hmmm. My Nimbus II just looks like a better product. Looks like UDC rearranged their website since Ilast looked. The NimbusII are in the adult trainers section now, not the freestyle. I really lik e that as a freestyle frame.
Jake, thanks for referencing the ‘source’ in resolving this problem. Our small enterprise exists to serve our fellow unicyclists. This is our chosen profession–we do this because we enjoy it. We’ll do it long term only by taking care of our customers.
Brian, if you ever have a problem with anything you’ve purchased from us, please call or email us first. We will make sure it’s resolved to your satisfaction. That way, you’re likely to come back to us for other gear. And we hope you’ll tell your friends that we treated you right.
We are working on this problem now and will contact you shortly.
Ah, I thank you, I do want to reinforce the idea that you guys have always treated me right and are a great business, I just wanted to get the opinion of others before I bothered you guys. Thank you so much for your time.