I just want to share my 4th experince with unicycle.com for their prompt service and no-questions-asked return policy. I had problems with my tire which blew up during ride. Even though the 3-day return days had past, I called them and they mailed me a new one! 
I just advised a friend who is looking to learn uni to unicycle.com to buy a Torker LX as a starter uni. He asked me how their service is because he was weary of online shopping. I told him, they are trust-worthy and their service canāt be beat! Great service and products makes for returning customers. Hope to buy the new KH gel saddle soon from them. They have one loyal customer from me.
I agree
I just made a major purchase from them and I e-mailed them with my thanks. They personally handled some glitches in the ordering process (my fault) and did so cheerfully.
I am always deeply impressed by unicycledotcomukās willingness to help with any problems and extremely prompt service.
Cathy
wow. i love them guys at unicycle.com. they are the best!
tell ya what. we should all get together and make them a sort of trophy or award or something.
iāve got a tire i can get casted/colored (its white) and
i could get it attached to a plaque or somethingā¦ and put it in the middle and have it engraved with names for thanks, and with some sort of logoā¦ like the unicyclist.com logo, maybe? or just a custom made oneā¦
they deserve something like thatā¦
yea i cant wait for my stuff to get here i wish they had the qu-ax trails in stock full time bc its the best deal but there very nice when anseriwng e-mail bc i sent alot befour i also agree with abbabibble with this ideia i have a tire qabuch of spokes and aseat post and pos saddle
Or we could all just keep buying their stuff to ensure the future of their business and to pay their wages.
I can assure U. UK boys and girl R superb!Speed efficiency and friendly profesionalizm in tune.
Itās so nice to see a positive thread about Uni.com shopping experiences. Not that Iām for a moment suggesting that there are more ānegativeā experiences than positive ones. Not by a long-shot Iām sure. We just always seem to see the negatives being turned into public bitching threads.
Thanx for starting a positive one Leadpan.
Re: Great service at Unicycle.com
In article <GILD.1w2jgb@NoEmail.Message.Poster.at.Unicyclist.com>,
āGILDā <GILD@NoEmail.Message.Poster.at.Unicyclist.com> wrote:
>
> Thanx for starting a positive one Leadpan.
HEY! WHAT ABOUT MINE??
ā¦max
I agree John and Amy are the best!
Re: Re: Great service at Unicycle.com
Nothing personal, I promise. I mustāve missed it somehow.
Link?
www . unicycle . com is great.
When my uni broke, and was talking to them about buying a costly replacement part. They suggested it could very well have been a flawed part. They asked me to send the damaged part to them. They replaced the part at no cost to me, even the shipping of the broken part. The uni was well past the warranty.
www . unicycle . uk . com is great.
If itās not at the UDC US store, Roger has it. I had never ordered outside the US before, but ordering is not a problem at all. Delivery is even fast.
Both stores have the great online catalog with pictures and a knowledgeable staff. All of my orders have been filled perfectly. Always shipped the next day or often less.
Just chipping in my bit -
when I ordered my nice shiny freestyle uni, they didnāt include the bottom brackets of the Sem frame with it, however I just nabbed some from my old uni so it was no problem. A quick email had the parts sent to me no questions asked, with even more stickers
Definitely satisfied with the service, however I have a bit of the problem with the customs fee to import it into Canada 
. Because of that, I think Iām going to be a bedford customer from now on. On my 350$ uni, it was 93$ in customs charges. Ouch!
While I think UDC is a good store, with good service, usually, I donāt see why you need to give any company a trophy for doing their job.
Re: Great service at Unicycle.com
Threr service is pretty good. but i wouldnāt buy the KH gel seat, i bought one and its barely anysofter than the fusion seats. Its not worth it at all! trust me!!
Re: Re: Great service at Unicycle.com
Softness alone is not where itās at. Itās weight support points and shape. I have found this not so soft seat more comfortable than my airseat.
We now return you to your previously scheduled thread.
Iāve had several good experiences with UDC as well. When there was a problem, they took care of it quickly.
I must put in a good word for Unicycle.se to!
A couple of weeks ago, i were getting some shorter cranks for my 29er, i doupted between the 90 and 102mm cranks, but decided for the 102ā¦ Opened the package and both 90s and 102mm was there! And this for a cheap price allreadyā¦
When i bought my onza trials, i asked if he could exchange the pedals for another pair, because the onza pedals is quite dangerus (not after a small modification tough! http://enhjulingsfolket.se/uploaded/P9260423.JPG ), when i got the package, there was no extra pedals, i called peter at unicycle.se and he said he just forgot about it, sent a pair of the aluminium platform pedals i wanted (the ones that came stock on the 29er) at no charge at all, even though i got the trialuni for a quite low price for starters.
I ordered a new seatpost durning vacation over the phone, i wasnāt at home so it wasnāt much of a hurry, i said this, he said it wouldnāt be a problem, i got home a week later, no seatpost, i called peter and he said there had been the trials-convention in denmark, and he had been there for the moment i called and hadnāt had time to send it yet.
It arriwed in a letter a few days later, at no cost at all.
Itās really hard to complain! But why should i?
Cheers!
I received a nimbus trials from them today and I was impressed by how every thing was organized. Look forward to buying from them again.
This is really great news to hear, as I am an aspiring Unicycler, and I want a quality specimen to withstand my many forthcoming falls. Thanks for the positive review for Uni.com, I know where Iām buying mine now.
Hey, well i am sure unicycle.com is great in the statesā¦ i have had some problems with them, for one they never said anything about a 50 dollar surcharge when shipping across borders. the UPS guy just showed up asking for 50 dollars more. and they sorta screwed up the grinding job on my Profile cranks, as the have ground into the actual crank arms and not just the spider, which down the road will probaly void the warrenty from profile. More over in the pictures they showed the cranks without the spider on it (the new uni only version) so i personally am a little bitter, though i am lucky as there is bedford unicycles which i totally think is the best Uni dealer.
Please note might be just my bad luck but my experence with unicycle.com has always been a bad one. itās good that they usally do well though.