Just because you work at Starbucks does not mean that you can froth milk. Usually Starbucks’ cappuccino froth is the equivalent of dish soap. It shouldn’t be that way.
I have a Starbucks Barista espresso machine that I have been producing 2-4 capps, mochas, and lattes from per day for over a year. I am the barista of the household, and my parents (and myself) love our espressos.
When we bought the machine, I was determined to learn every technique and step involved to extract quality shots and steam delicious milk. I’ve definitely mastered the machine, so I’ll give you a few tips on how I steam milk.
First, fill your chilled metal pitcher with very cold milk. I leave my pitcher in the freezer when not steaming, and just get the milk out of the refrigerator. Do not fill it very full, because you’ll get over an inch of froth on top of the milk if you do it correctly, not to mention the fact that the milk expands when hot.
Press the Steam button, and wait for the machine to heat to steaming temperature. Usually this is indicated by a light coming on. You may want to clear out any excess water in the valve by squirting it into the drip tray or an extra cup.
Place the pitcher (with thermometer inserted) into the milk, and turn on the steam valve. You should have the valve at a steep angle against the milk, as to induce a nice swirling.
Now comes the fun part. Slowly bring the steam wand tip to the surface of the milk; just enough to get a sound of spirting milk. The swirling should continue, but you will begin to see froth on top. If you do it right, the bubbles should be almost invisibly small. Think whipped cream, not dishwater. This is part that will take practice to get right.
Next, around 100 degrees Fahrenheit, lower the tip of the wand deeper into the milk. This should eliminate the swishy spirting sound, and allow your coworkers to hear their Family Guy episode again. This part is fairly easy, and is the point where most people set the pitcher down and shove the steam wand in it. I admit to doing this on occasion, and there is really nothing wrong with it. As long as the wand is deep-ish in the milk, and the swirling is vigorously continuing, you’re fine.
Once the temperature reaches anywhere from 150 to 165 degrees (you usually can’t be exact), turn off the steam wand. Pull out the pitcher, clean off the encrusted milk on the wand, and open up the valve again to clear any leftover milk.
Finally, pour the milk. You’ll want to pour milk first, with froth last. Spoon the froth if you absolutely must.
OK, were done! Enjoy your espresso drink!
All of this takes practice, but if you do it a lot, you can perfect it. And then, you will be ashamed to drink most horribly-made Starbucks drinks.